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2 min read

Simplify 'Know Your Customer' (KYC) Compliance With Mobile ID

For any financial services firm, making certain the customer is who they say they are is mandatory for both obvious and regulatory reasons. Without that certainty, the potential for fraud, other crimes, and damage to the institution is off the...

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3 min read

The Advantages of Automating Customer Onboarding Systems

Opening a new account or applying for a mortgage involves asking for and handling customer information from different sources and from almost any...

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3 min read

Explore Advanced DAM Solutions and Maximize the Value of Your Content

In previous articles, we’ve explained what a Digital Asset Management (DAM) solutionis, along with a glimpse into how DAM has evolved. However, it's...

Industrial engineer working on content workflow on computer

2 min read

Modernize Your ECM with a Content Services Platform (CSP)

In today's fast-paced business landscape, your content and data play a vital role in driving your organization forward. While Enterprise Content...

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2 min read

SoftBridge Language (SBL) to Tungsten Automation Capture

Software development environments and techniques age and eventually expire. And so it is with SoftBridge Language (SBL) used within Tungsten...

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2 min read

How Accurate is AI?

News sites are awash with reports of hallucinations produced by the current crop of large language model Artificial Intelligence (AI) platforms....

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3 min read

How to Create Efficient Constituent Services

Recently Genus partnered with Tungsten Automation (formerly Kofax) and Carahsoft to present a webinar outlining efficient constituent services within...

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2 min read

Benefits of Using Agile Methodology on Tungsten Automation TotalAgility Projects

Tungsten Automation (formerly Kofax) TotalAgility® is a powerful digital transformation platform that automates complex business processes, optimizes...

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4 min read

An Interview with an Intelligent Automation

OpenAI, a research and development company specializing in the application of artificial intelligence, released a public beta of ChatGPT, a...

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2 min read

Simplifying General Ledger Coding in Invoice Processing

In an ideal world, new systems are simple to use and implement instantly across the enterprise. In the real world, not so much. The sheer size of new...

Hospital worker on digital device

3 min read

Container Deployment Works for a Large Healthcare Provider

As I noted in a previous post, containers are a big part of any cloud transition as they combine an application and its underlying prerequisites into...

Man waiting for update on computer screen

1 min read

Hard, But Necessary: Keeping Up with Tungsten Automation (formerly Kofax) Releases

Software currency is hard. Keeping up with the stream of updates every software vendor releases can completely consume your talented staff of system...

Man working on desktop computer

2 min read

Enhance Record Quality by Improving User Experience

User experience expert Sean Gerety said that “the technology you use impresses no one. The experience you create with it is everything.” Content...