2 min read
Randy Dufault: Jun 7, 2023
For any financial services firm, making certain the customer is who they say they are is mandatory for both obvious and regulatory reasons. Without...
3 min read
Genus Technologies: May 31, 2023
Opening a new account or applying for a mortgage involves asking for and handling customer information from different sources and from almost any...
3 min read
Recently Genus partnered with Tungsten Automation and Carahsoft to present a webinar outlining efficient constituent services within the public...
2 min read
Marie Mehlhoff, CSM: Apr 5, 2023
Tungsten Automation TotalAgility® is a powerful digital transformation platform that automates complex business processes, optimizes workflows, and...
4 min read
Randy Dufault: Mar 16, 2023
OpenAI, a research and development company specializing in the application of artificial intelligence, released a public beta of ChatGPT, a...
2 min read
Kirk Ulman: Mar 8, 2023
In an ideal world, new systems are simple to use and implement instantly across the enterprise. In the real world, not so much. The sheer size of new...
1 min read
Nathan Wong: Nov 22, 2022
There is a little-known feature called “Export Credentials Management”, where you can update your export credentials all in one place instead of...
2 min read
Tony Underwood: Nov 16, 2022
Automatically extracting processable data from business documents, whether they have the structure of a form or not, is key to business efficiency....
2 min read
Tony Underwood: Oct 25, 2022
A key financial process for any business is getting the check in the bank. Leaving customer payments laying around is literally leaving money on the...
1 min read
Kirk Ulman: Oct 20, 2022
Today’s transactional systems make the concept of real-time updates a reality. Such updates are mandatory for systems like online ordering, where...
1 min read
Randy Dufault: Oct 11, 2022
The Tungsten Automation Transformation’s Table Locator is a powerful tool for extracting data presented on a document in table form. Simply align the...
2 min read
Igor Krasnopeev: Oct 5, 2022
Document automation applications often have straightforward requirements. An ingested item belongs to a specific class, and that class includes...
1 min read
Arsen Ashchyan: Sep 22, 2022
You finally completed the document automation project. The model is trained, the rules are in place, the validation routines are validating, and...