From Capture to Intelligence: Moving Up to Tungsten TotalAgility

For years, Tungsten Capture (formerly Kofax Capture) has been the backbone of document processing across organizations in the Public Sector, Insurance, Banking, Financial Services, Transportation, and Logistics. It’s reliable, familiar, and has helped teams digitize critical workflows.

But over the past year, the conversation quickly shifted.

It’s no longer just about capturing documents – it’s about understanding them, acting on them, and driving decisions in real time.

That’s where Tungsten TotalAgility comes in.

You've Laid the Foundation – Now It's Time To Build on It

If you’re a Tungsten Capture user moving to TotalAgility, you’re not starting from scratch. You’ve already done the hard work of digitizing content and structuring intake processes.

TotalAgility simply takes that foundation and expands it into something far more powerful:

• Intelligent Document Processing (IDP)
• End-to-end workflow automation
• AI-driven data extraction and insights
• Seamless integrations across your ecosystem

Instead of stopping at capture, you move into true Intelligent Automation.

Turn Overwhelming Documents into Actionable Intelligence

What's Driving the Shift Beyond Capture

Across industries, we’re seeing the same challenges emerge:

Public Sector – Manual processes and legacy systems slow down citizen services and increase compliance risk.

Insurance – Claims processing demands faster turnaround and better data accuracy. Manual reviews just can’t keep up anymore.

Banking & Finance – High-volume document workflows (loans, onboarding, AP) require real-time visibility and automation to reduce risk and cost.

Transportation & Logistics – Bills of lading, invoices, and shipping documents create bottlenecks that impact operations and customer experience.

In each case, capture alone isn’t enough. Organizations need automation that connects, learns, and scales.

The Benefits of Unlocking TotalAgility

TotalAgility brings together AI, workflow, and integration into a single platform – turning raw documents into actionable intelligence.

According to the above TotalAgility infographic, organizations can:

• Process up to 3x more documents while reducing manual work
• Boost turnaround times by up to 42% with end-to-end automation
• Build extraction models 80% faster using AI-powered copilots
• Integrate seamlessly with 300+ systems across the enterprise

And it goes even further...

From Today's Challenges to Tomorrow's Results

The shift from Capture to TotalAgility isn’t theoretical – it directly addresses the challenges teams face every day.

Based on the comparison outlined in the TotalAgility Quick Guide:

• Simple changes that once took weeks can now be completed in hours with AI
• Manual-heavy teams can process 3x more documents and eliminate backlogs
• Disconnected systems become unified through 300+ pre-built connectors
• IT bottlenecks are reduced as business users build workflows themselves
• Legacy infrastructure gives way to flexible, scalable deployment options

Connect with the Genus team of TotalAgility "Move-Up" Experts

A Business Case for TotalAgility

Don’t think of TotalAgility as just an upgrade. Think of it as a strategic move toward a more agile, intelligent enterprise.

Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intelligent Document Processing, TotalAgility provides a scalable, AI-driven platform that helps teams move from information overload to insight-driven action.

In today’s environment, where speed, accuracy, and automation define competitive advantage, moving away from legacy Capture helps create:

• Faster response times
• Lower operational costs
• Increased visibility into data
• Limited reliance on manual processes
  

Moving Up Without Starting Over: The Genus Approach

At Genus, we specialize in helping Tungsten Capture customers move forward, not start over.

Our approach focuses on:

• Preserving existing Capture investments
• Accelerating migration with proven tools and accelerators
• Leveraging AI to reduce redevelopment effort
• Delivering faster time to value with TotalAgility

Whether you’re modernizing a single workflow or transforming enterprise-wide processes, we guide you through a low-risk, high-impact transition.

Advancing from Document Capture to AI-Enabled Intelligence