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If you're currently using Tungsten (formerly Kofax) Capture, you've already taken a major step toward digitizing your document workflows. But as technology, business needs, and customer expectations continue to evolve with growing demands for AI-driven automation and cloud-native flexibility many organizations are asking the same question: 

Is now the right time to move to Tungsten TotalAgility?

For most enterprises, the answer is: probably yes – and sooner than you think. Here’s why... 

 

Limitations of Traditional Capture

Tungsten Capture is a proven solution for high-volume document ingestion, classification, and data extraction. It's helped organizations streamline scanning operations, reduce paper usage, and feed content into downstream systems for decades. 

But the demands of today’s business environment – real-time responsiveness, remote access, cloud flexibility, and intelligent automation are pushing many teams to their limits with Capture alone.

Here are a few signs you’ve outgrown Capture:

  • You’re looking to add AI capabilities, but your platform isn’t ready
  • You’re relying on multiple disconnected systems to complete a single workflow
  • You need more agility in how you handle exceptions, approvals, and routing
  • Your IT team is spending too much time maintaining infrastructure
  • You want to scale faster without increasing your footprint

What does the future of your business look like

 

What TotalAgility Brings to the Table

Tungsten TotalAgility is more than just an upgrade, it’s a modern, end-to-end intelligent automation platform that combines capture, process orchestration, and AI in one flexible environment. It’s built to help you move from task automation to full workflow transformation. 

Key benefits include:

  • Cloud-ready architecture for easier deployment, scaling, and maintenance
  • Low-code development tools to speed up solution delivery
  • Generative AI copilots to help build, train, and tune models faster
  • Process orchestration that connects people, data, and systems in real time
  • Built-in connectors to over 300 platforms for seamless integration

In short, it’s everything Capture does, PLUS everything modern organizations need to stay competitive.

 

Need help transitioning from Tungsten Capture to TotalAgility?

 

When Should You Move?

If any of the scenarios below sound familiar, now is a good time to start planning your move:

1. You’re Expanding Automation Across Departments
You’ve optimized mailroom or AP capture – now it’s time to automate claims, onboarding, or compliance workflows.

2. You Need a Modern, Cloud-Based Footprint
Your IT strategy is shifting toward SaaS and cloud-native applications, and Capture doesn’t fit the model. 

3. You’re Investing in AI and Intelligent Document Processing
You're exploring AI, but your legacy systems aren’t built for it.

4. You’re Hitting the Limitations of Customization
You're spending more time coding workarounds than innovating.

5. You Want End-to-End Visibility
You can capture documents – but can’t see where they go next or how long processes take. 

 

A Guided Path Forward

At Genus Technologies, we’ve helped many organizations make the move from Tungsten Capture to TotalAgility. As a former product manager at Kofax, I know the ins and outs of both platforms – and how to create a migration strategy that makes sense for your team. 

Whether you’re just starting to explore or already building a business case, we’re here to help guide the process from assessment and licensing to implementation and support. If you're interested in learning about a few real-world use cases, explore our in depth Action Guide from Genus and Tungsten.

 

Ready to Move Up? 

Contact the Genus Technologies team of Tungsten experts to learn more, ask questions, or schedule a personalized demo of TotalAgility. 

Contact us today to connect with our Tungsten Automation experts and learn how TotalAgility can move your business processes forward.

  
Visit the Genus TotalAgility Hub Featuring Use Cases and Other Resources

 

As a longtime Tungsten Automation Titanium Partner, Genus Technologies is committed to providing our customers with insights into innovative technologies that drive efficiency, productivity, and success. Subscribe to the Genus blog so you don't miss an article.

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