Blog Posts

2 min read

Helpful Hints for Tungsten Automation Capture Imports, Batch Class, & PDF Documents

Batch Class Import Have you ever configured a batch class to import electronic documents (i.e., eDocuments in Tungsten Automation, and noticed that...

3 min read

Using Automation to Better Serve Your Constituents

Challenges of Serving Constituents Well before the recent remote work explosion, state and local governments had a significant challenge delivering...

3 min read

What is Document Automation?

The concept of document automation is using a machine instead of a human to identify the document type and capture core business information from the...

1 min read

When is Automation Intelligent? The Question You Should Ask Instead of "What is Intelligent Automation?"

To serve customers, businesses tend to solve process problems quickly—although not often also with efficiency. Instead, the solve often includes...