The Case for Completing Digital Transformation: A pandemic forced change; is that change working?

Enterprises have long strived to carry out digital transformation—the transition of workflows and processes from physical medias into completely digital domains. There’s no doubt the pandemic propelled many organizations to take the much-needed shift head-on. With workers forced to work remote, some operations temporarily ceasing, and other operations scrambling to find safe ways to deliver goods and services, workflows had to change. In some cases, customer experience did too.

The Business Breakdown in Working Remote

Challenges like staff acceptance, customer acceptance, technology limitations, project delays, business complexities, limited planning, and others made getting a transformation project from concept to implementation difficult to do.

Traditional digitalization techniques do not work for complex B2B business transactions. While the process is similar for each transaction a business undertakes, in many cases, each instance has its own unique twist. That complexity often negates the use of software platforms like ERP or CRM as a base for transformation.

The Trouble with Unstructured Content

One particularly difficult aspect for many transformation efforts, especially in business-to-business workflows, is the exchange of unstructured content. Legacy B2B processes often relied on the exchange of paper documents, physical signatures, overnight couriers, file folders, and other traditional elements of the business. Customers prepare documents, the business prepares documents, both sides exchange documents, documents change, both sides sign documents, and so on until the transaction either completes, or ends unfinished.

Regardless of the underlying software platform, transitioning a process’s physical elements, particularly as part of a single transformation effort, is difficult and, for many reasons, borders on impossible. This led individual workers to figure out their own document exchange workarounds. With those workarounds, the customer experience became inconsistent, documentation wasn’t in its required state, transaction status became unknown, efforts violated compliance rules, and on and on.

The Key to Practical Digital Transformation

So after two years, is there a better solution? Enter Tungsten Automation (formerly Kofax) Power PDF.

Built for individuals and businesses of all sizes, Tungsten Power PDF is an award-winning PDF editor designed to be easy to use, secure, and low-cost. Workers enjoy a familiar, Microsoft Office-style interface that helps them create, convert, and compile PDF documents in just minutes. Its advanced functionality, powerful security, and redaction capabilities connect software applications, workers, and customers together in a completely digital fashion

It is astoundingly easy to edit PDFs with Power PDF. Simply open the PDF needing changes and at once, the worker can edit any text or any object in the document. When necessary, Power PDF also converts PDF documents to other editable desktop formats, enabling a full-fledged desktop processing experience.

Tungsten Power PDF allows workers and customers to sign PDF documents using a mouse or other input device and does so with all the necessary security features—like secure certificates—to ensure those handwritten signatures are legally binding. Additionally, organizations can leverage Kofax’s cloud-based SignDoc services to create complete e-signature workflows directly from within Power PDF.

Tungsten offers license agreements for Power PDF in several ways. One choice builds an enterprise license arrangement that supplies the exact degree of required licensing for an entire organization. For smaller teams, businesses can choose between Power PDF Standard and Power PDF Advanced. Both versions offer flexible tools for working with PDFs, but Advanced is better suited for businesses that need more collaboration and security measures.

Tungsten Power PDF solutions are powerful and intuitive tools for creating, converting, editing, and sharing PDF files, for both individual users and businesses. And once they solve the document exchange challenge, workflows and processes can truly transition from using physical media into completely digital domains.

For many organizations we’ve worked with, Power PDF has been exactly what they’ve needed to take back control of their processes. If you’re ready to ensure your digital transformation is done properly, don’t hesitate to reach out to experts who can help you every step of the way.