Low-Code Advantage: How ServiceNow is Transforming Workflow Automation

Digital Transformation is no longer a distant goal–it’s an urgent necessity. Enterprises, particularly within the Finance and Supply Chain sectors, face increasing pressure to optimize operations, enhance agility, and drive efficiency.

A key enabler in this modernization journey is the strategic adoption of low-code development platforms. Low code empowers organizations to accelerate their intelligent automation initiatives by significantly reducing the reliance on extensive traditional coding.

The low-code approach enables both IT and business teams to collaboratively build and deploy applications and automate workflows at unprecedented speeds.  

Platforms like the ServiceNow® Now Platform, with its robust App Engine and Creator Workflows, are at the forefront of this revolution, offering an environment where sophisticated solutions can be developed with minimal hand-coding.

 

Why Low Code, Why Now? 

For IT managers and decision-makers, the benefits of embracing low code are compelling.  

Industry data indicates that low-code platforms can reduce application development time by as much as 50%-90% compared to traditional methods (via Forrester and Gartner). This acceleration translates directly into faster time-to-value for critical business initiatives.  

Low-code development enables business and IT teams to build applications quickly, with minimal manual coding. And on the Now Platform, that speed comes with enterprise-grade scalability and governance built in.

🔷 Low-code platforms reduces application development time by as much as 50%-90% compared to traditional methods.
(Source: Forrester and Gartner reports)

ServiceNow + Low Code 

The power of low code extends beyond simple automation. Platforms like ServiceNow's App Engine, coupled with tools such as Integration Hub and Automation Engine, allow enterprises to connect previously siloed systems, break down data barriers, and build truly integrated workflows.

ServiceNow App Engine and Creator Workflows empower organizations to: 

• Build custom applications without the overhead of traditional development cycles

• Rapidly prototype and deploy business-critical solutions 

• Automate manual workflows to reduce errors and improve productivity

• Unify data and systems across ERP and supply chain platforms using Integration Hub and ERP Data Hub
  

Is ServiceNow Your Low-Code Solution?

Real Results, Real Impact 

Within the Finance and Supply Chain industries, the impact of low code is particularly transformative. Consider a large manufacturing firm struggling with a complex and manual invoice processing system. Implementing a custom-built, low-code application on a platform like ServiceNow can automate data capture, routing, approvals, and exception handling.  

This not only reduces processing times and the potential for human error but also provides real-time visibility into the entire payables cycle. 

Another example lies in Supply Chain management. Enterprises often grapple with disparate systems for vendor onboarding, contract management, and procurement. Low-code platforms facilitate the creation of unified applications that integrate these processes, providing a single source of truth and enabling more efficient collaboration and decision-making.  

At Genus, we’ve seen Finance and Supply Chain teams drive results by leveraging low-code ServiceNow applications, including: 

• Streamlined procurement and invoice processes
• Automated approvals and audit-ready compliance
• Better visibility into vendor and contract data
• Integrated document workflows using Document Intelligence

As a Registered ServiceNow Partner, Genus Technologies brings deep platform expertise with certified administrators, developers, and implementation specialists.  

Our team works closely with businesses to design solutions tailored to their unique operational needs without overcomplicating or over-engineering. 

Start Fast, Scale Smart

By empowering citizen developers within business units under the governance and security framework of IT, low code fosters innovation and allows IT teams to focus on more strategic, complex initiatives. This collaborative approach ensures that solutions are built by those closest to the business needs, leading to more effective and user-centric outcomes. 

Whether you’re just getting started with ServiceNow or looking to scale your existing investment, Genus can help you accelerate time to value with low-code innovation.

In Conclusion

Low-code development is not just a trend – it's a strategic imperative for enterprises in the Financial and Supply Chain industries seeking to modernize their workflow processes.  

By enabling rapid application development, fostering collaboration, and facilitating seamless integration, low-code platforms offer a tangible pathway to increased efficiency, reduced costs, and enhanced agility in today's ever-evolving digital landscape. 

Next Steps With Genus Technologies 

Ready to streamline, automate, and build with confidence? Contact Genus to discover how we can help transform your operations one workflow at a time.

How Can Genus Guide You in Your Digital Transformation Journey?

As a longtime ServiceNow Registered Partner, Genus Technologies is committed to providing our customers with insights into innovative technologies that drive efficiency, productivity, and success. Subscribe to the Genus blog so you don't miss an article.